How Can We Help?
Find answers to the most common questions about Dawurobo Safe, our verification process, and how we keep your transactions safe.
1What is Dawurobo Safe?
Dawurobo Safe is Ghana's verified business directory, built on top of the Dawurobo Delivery platform. It helps consumers find trustworthy businesses by showing real delivery performance data, customer reviews, and verification status for every listed vendor. Our goal is to eliminate online scams by giving buyers access to transparent, data-backed information about the businesses they want to buy from.
2How do you verify businesses?
Every business on Dawurobo Safe goes through a multi-step verification process. First, we verify the business identity using registration documents, physical address, and contact information. Then, we cross-reference the business against the Dawurobo Delivery platform to check their real delivery track record. Our team reviews all submitted information alongside delivery performance metrics and customer feedback. Once approved, businesses are listed with their full verification details visible. We also continuously monitor listed businesses to ensure they maintain our standards.
3What do the delivery stats mean?
Each business profile on Dawurobo Safe displays real performance data pulled from the Dawurobo Delivery platform. The total deliveries number shows how many orders the business has fulfilled through our delivery service. The cash on delivery (COD) acceptance rate shows how often the vendor allows customers to pay only after inspecting their goods, which is a strong trust indicator. Customer reviews and ratings come from verified buyers who have completed transactions with the vendor.
4Is it free to list my business?
Yes, listing your business on Dawurobo Safe is completely free. There are no subscription fees, listing charges, or hidden costs. We believe that building a trustworthy marketplace benefits everyone, and we want to make it as easy as possible for legitimate businesses to get listed. To apply, visit our Join Vendor List page and submit your business details. Our team will review your application and get back to you.
5How does cash on delivery work?
Cash on delivery (COD) is a payment method available through the Dawurobo Delivery platform where you pay for your order only after it has been delivered to you and you have had a chance to inspect the product. When a vendor offers COD, it means they are confident in the quality of their products and are willing to let you verify before you pay. This gives buyers extra protection and is one of the trust indicators we highlight on Dawurobo Safe business profiles.
6What happens if I'm scammed?
If you have a negative experience with a business listed on Dawurobo Safe, please report it to us immediately. You can submit a review detailing your experience, which will be visible to other users and factored into the business's trust score. For orders placed through Dawurobo Delivery, our customer support team can assist with dispute resolution. We take all scam reports seriously. Businesses that receive verified scam complaints are investigated, and those that fail to resolve issues can be flagged or permanently removed from the platform.
7How is Dawurobo Safe different from Jiji or GhanaYello?
The key difference is verification depth. Platforms like Jiji and GhanaYello are general classifieds or directory listings where anyone can post with minimal checks. Dawurobo Safe is integrated directly with the Dawurobo Delivery platform, which means every listed business has real, verifiable delivery performance data. You can see how many deliveries a vendor has completed, whether they accept cash on delivery, and what real customers have said about their experience. We are not just a listing site; we are a trust platform built on actual transaction data.
Still Have Questions?
If you could not find the answer you are looking for, feel free to reach out to our team. We are here to help you shop safely and grow your business.
